After 1-star review: Innkeeper in Austria turns off guests' internet
A landlord in Austria has had enough: Because his guests are complaining about the poor Wi-Fi connection, he shuts down the internet completely. He ceremoniously burns the piece of paper with the code.
For over 400 years, guests have been enjoying Austrian specialties at the Johanneskeller, a shelter in Salzburg's Neustadt district. Tradition is a top priority there. Payment is cash.
A guest complained on TripAdvisor about poor connectivity in the dining rooms and therefore only rated the Johanneskeller one star. As a result, landlord Peter Lammer shut down the internet in his restaurant, as "Heute" reports.
"There are guests who are barely interested in the menu anymore, but only in Wi-Fi passwords and other digital connections to the outside world," says Lammer. Now he's pulled the plug.
Not out of greed, but out of conviction, as he emphasizes. "We ceremoniously burned the piece of paper with the code. That was truly liberating." On Facebook, he added unequivocally: "Fed up with the digital world."
The problems in the restaurant industry are manifold. Another proprietor in Vienna recently described how he suffered from missed reservations at his restaurant. He once made a reservation for a wedding group of 170 people: "He showed me the deposit confirmation two days before the event. What I didn't know was that he immediately canceled it."
The group simply didn't show up. However, the proprietor had already assigned six employees and ordered the goods. Ultimately, he was left with €4,500.
Olivier Vincent, chef and manager of the restaurant L'îlot in Amboise in the French department of Indre-et-Loire, knows the problem: Almost every week he has difficulties with reservations because either more or fewer guests arrive than expected.
With only 20 seats in his restaurant, he told the French magazine "Ici" that such incidents are difficult to handle. Therefore, he decided to charge a surcharge of 15 euros in such cases.
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