Wingo offers flight changes to those who bought tickets for Shakira in Medellin
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Shakira had planned to perform in Medellin on Monday, February 24. However, her concert in the capital of Antioquia was cancelled due to a series of technical problems.
The singer from Barranquilla, who is in the middle of her world tour 'Las mujeres ya no lloran World Tour', expressed her sadness at the events that caused the cancellation of the show at the Atanasio Girardot stadium.
"I'm very sorry for the inconvenience, especially for those who have traveled. It's out of my hands and those of my production team, but I'm sure we'll soon find a new date to celebrate together. I'm always grateful for the unconditional support you've given me. I love you all very much and I hope to see you all very soon," wrote the singer of 'Acróstico' on social media.
The cancellation of the concert caused problems for several attendees, as some were not from the city and had planned trips, accommodation and transportation in Medellín to be able to see Shakira live.
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Shakira's concert in Medellin was cancelled. Photo: Vanexa Romero/ El Tiempo
Various airlines have offered alternatives to those affected by the cancellation of Shakira's concert in Medellin. One of these is Wingo, which announced a change of flights for people who had tickets to see the singer.
"We want to inform travelers with flights to or from Medellin between February 22 and 24 that they will be able to change the date or route without penalty, paying only the fare difference if applicable," Wingo announced.
To make the change effective, you only need to fill out the form shared by the airline and attach a copy of the tickets for the Shakira concert in Medellín.
Here is the step by step:
- Please enter the following link (https://wingosd.atlassian.net/servicedesk/customer/portal/3).
- Select 'General Claim'.
- Fill out the form with the requested information (email, type of claim, claim summary, first and last name, contact phone number, origin, reservation code, flight date and description).
- In the section that says 'Attached', add a copy of your tickets for the Shakira concert in Medellín.
- Click 'Submit' to finish.
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Fill out the form shared by Wingo. Photo: Wingo
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