Artificial Intelligence Takes Over the Office: Boom in Daily Use

Until a few years ago, if someone had told us that a digital assistant would help us write emails, analyze data or generate creative ideas, we would have thought it was a scenario from a science fiction movie. But today it is the new normal: millions of employees work side by side with increasingly sophisticated algorithms every day thanks to generative artificial intelligence.

A phenomenon that has assumed astonishing proportions. According to Slack's new Workforce Index, daily AI adoption among workers has increased by 233% in just six months. An acceleration that is transforming the way we work – and above all, the way we perceive the relationship between humans and technology in professional contexts.

The survey, conducted on over 5,000 workers in Australia, France, Germany, Japan, the United Kingdom and the United States, tells of an epochal transformation: since November 2024, AI adoption among workers has grown by 50%, 40% have worked with an AI agent and 23% have delegated some specific tasks to AI. Those who integrate AI on a daily basis are 64% more productive and 81% more satisfied than their colleagues who do not use it. But there is more: 96% of respondents have used AI to perform tasks for which they did not have the necessary skills, a sign that artificial intelligence is acting as a multiplier of skills and an accelerator of professional growth, allowing workers to push beyond the limits of their skills.

“The rapid adoption of AI is fundamentally transforming the world of work,” said Denise Dresser, CEO of the Slack platform. “Workers’ increased familiarity and trust in AI presents companies with a tangible opportunity to increase productivity and innovation, while making their workforces safer and happier.”

Against all odds, it is not Gen Z that is leading this race. Millennials are at the forefront of the digital transformation of work. According to the report, 30% of them say they fully understand how AI agents work, surpassing Gen Z who stops at 22%. 68% use them for strategic activities such as writing, summarizing and generating ideas. A trend that is also reflected at company levels: 43% of executives use AI every day, compared to 35% of senior managers and 23% of middle managers. In practice, the higher you go in the hierarchy, the more AI becomes a daily work tool.