Is Your Galaxy S25 Ultra Burning? You're Not Alone, Here's the Truth

It's Samsung's flagship, a device costing over a thousand euros that promises the latest in technology and performance. However, for a growing number of users, the Samsung Galaxy S25 Ultra is becoming a source of frustration due to a fundamental problem: it overheats, and overheats. Complaints are piling up on official forums and social media, painting a picture of a widespread problem that goes beyond an isolated case.

Contrary to expectations, users aren't reporting overheating only during demanding tasks like high-end gaming. Testimonials indicate the device reaches uncomfortable temperatures in everyday situations:

• Common App Usage : The Instagram app is repeatedly singled out as a major culprit, causing noticeable overheating and abnormal battery drain after its latest updates.
• Basic tasks: Activities such as browsing the photo gallery, setting up the phone for the first time, or using Android Auto have also been identified as triggers for the problem.
• Charging the device: The phone tends to get significantly hot while charging, especially if using the fast or wireless charging features. A technical analysis carried out by the specialist portal Xataka corroborates these subjective perceptions, concluding that the Galaxy S25 Ultra "continues to get hotter than usual" in direct comparison with its rivals, despite having a vapour chamber cooling system and the theoretically most efficient processor on the market.

Overheating isn't just a matter of discomfort to the touch. It has a direct and measurable impact on a phone's performance, a phenomenon known as thermal throttling. To protect its internal components from heat damage, the processor drastically reduces its speed.

This is where the data is most compelling. According to sustained performance tests, when the Galaxy S25 Ultra reaches its throttling point, its performance drops by around 40%. This figure is alarming when compared to its direct competitors, which experience a drop of around 20% in similar situations. This explains why users feel the phone "becomes slow" or "freezes" after a period of use.

"Updates don't fix the bug, and Samsung tells me that as long as it doesn't go over 60 degrees, I can be okay 😳" – User testimony on the Samsung community forum.

User frustration has been compounded by the response they reportedly received from Samsung technical support. Several users on the company's official forums claim that when they reported the problem, the response was downplayed, even telling them not to worry "as long as it doesn't go over 60 degrees."

This response has been perceived as an invalidation of a legitimate complaint. 60 degrees Celsius is an extremely high temperature for a handheld device, and setting that threshold as "normal" has sparked outrage. Users who have invested a considerable sum in a premium device expect flawless performance and support that acknowledges problems, not dismisses them. This clash between customer experience and corporate response has further fueled public discontent.

While a definitive official solution is available, which should come in the form of a software update from Samsung or the apps involved, the user community has compiled a series of measures that can mitigate the problem:

• Check battery usage: Go to Settings > Battery to identify if a specific app is consuming an excessive amount of power.
• Restrict problematic apps: Especially with Instagram, it's recommended to clear the cache, restrict background activity, or even uninstall it and use the web version temporarily. Some users report that joining the app's beta program has resolved battery drain.
• Manage charging: Avoid using your phone while charging and disable “Fast Charging” in the battery settings if it becomes excessively hot during charging.
• Report the bug: Use the Samsung Members app to submit a detailed bug report. The more users submit this report, the more pressure there will be on the company to prioritize a fix.

The facts, based on a multitude of user reports and technical analyses, are clear. The Samsung Galaxy S25 Ultra has a thermal management issue that causes higher-than-expected overheating and a noticeable drop in performance. The problem appears to be a complex interaction between the device's hardware and the optimization of certain third-party apps. The ultimate responsibility lies with Samsung and its developers to release corrective updates that will restore the flagship to the premium performance its users paid for and deserve.