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Couriers enter a new dimension. The first such solution in a Polish city

Couriers enter a new dimension. The first such solution in a Polish city
Save the date for the climate debate!
  • The transshipment point is located in the underground car park under the National Forum of Music and Freedom Square. It will start operating in full at the turn of June and July.
  • - Bicycles instead of cars on the streets mean cleaner air, less noise, more ecological deliveries. We want to reconcile the needs of residents, entrepreneurs and other users - says the deputy mayor of Wrocław Jakub Mazur.
  • The point will be used by 6 companies, including 5 couriers and 1 food distributor. Each of them has a piece of space for themselves. For some of them, it will also be the debut of bicycle couriers in Wrocław.

Delivery vehicles will pull into the parking lot to leave their goods, which will then be delivered to customers by bicycle couriers .

Bikes instead of cars on the streets mean cleaner air, less noise, more ecological deliveries. We care about reconciling the needs of residents, entrepreneurs and other users . We can be an example for other cities, because we are the first in Poland to open a shared micro-transfer hub

- says Jakub Mazur, deputy mayor of Wrocław.

Mismatched delivery time windows and lack of designated unloading areas

The launch of the microhub is the result of cooperation between the city and the Wrocław University of Economics. Prof. Maja Kiba-Janiak, coordinator of the Partnership for Freight Services in the Historic Centre of Wrocław and an employee of the Wrocław University of Economics, who serves as the leader of the Partnership, points to the results of surveys, interviews and workshops with representatives of various enterprises operating in the centre of the capital of Lower Silesia.

- They showed that the biggest challenges related to deliveries are mismatched time windows for deliveries and the lack of designated dedicated places for unloading, which translates into breaking regulations and blocking pavements or roads by suppliers - he emphasizes.

The most important information about the micro transshipment hub in Wrocław (Photo: Grzegorz Rajter/wroclaw.pl)
The most important information about the micro transshipment hub in Wrocław (Photo: Grzegorz Rajter/wroclaw.pl)
Poznań tested the microhub in cooperation with one company, Wrocław reached an agreement with six

He hopes that the launch of the microhub in the NFM parking lot will improve this situation by reducing the number of delivery vehicles on the streets of the Old Town center.

- This is the first solution of this type in Poland. Poznań recently tested a mobile microhub in cooperation with one company. Ours is shared by many companies and uses the existing infrastructure, which is an underground car park - he argues.

The point will be used by 6 companies, including 5 couriers and 1 food distributor . Each of them has a piece of space for themselves: DPD, GLS, Allegro One, InPost, Wrocławscy Kurierzy Rowerowi and Makro Cash&Carry. For some of them, it will also be the debut of bicycle couriers in Wrocław.

Bike couriers in Allegro One colors. Those from Makro will deliver with refrigerated semi-trailers, and GLS is changing its organization

The city hall noted that the novelty was prepared by Makro, because to deliver food products from the parking lot to customers (within a kilometre), the company ordered two bicycles with refrigerator trailers cooled with dry ice, in which the temperature is controlled remotely .

The microhub was opened in the underground car park under the National Forum of Music and Wolności Square (photo: Grzegorz Rajter/wroclaw.pl)
The microhub was opened in the underground car park under the National Forum of Music and Wolności Square (photo: Grzegorz Rajter/wroclaw.pl)

Allegro One will also be putting bicycle couriers on the streets for the first time.

- Only one car will deliver parcels to the city center, instead of three or four like before. Drivers who used to use them will switch to bikes - says the delivery director, Grzegorz Szaton. - I am glad that Wrocław was the first to come up with such an initiative, because for me it is a leader in these matters.

Couriers on bikes have previously operated under GLS, but now the company is changing its organization. This primarily means closing a transshipment point that is difficult to reach .

- Deliveries here will be easier for us. In addition, we can expand the area by adding one or two bikes. At the moment, there are two that deliver about two hundred packages every day in the vicinity of the market square - enumerates the manager of the Wrocław branch of GLS, Andrzej Wites.

Two-year fruitful cooperation. "We want more space for pedestrians and cyclists"

As emphasized by the Wrocław City Hall, the creation of the point in the basement of Wolności Square was possible thanks to two years of cooperation between officials from the city hall, employees of courier companies and Makro, the parking lot administrator, as well as people from the Wrocław University of Economics, who led this undertaking.

As a result of the partnership initiated by us and the Wrocław commune in 2023, we are opening a microhub in the historic city center. We are showing how important cooperation between the university, business and the city is. We have created a platform for cooperation between many stakeholders in order to achieve local zero-emission supplies.

- emphasizes prof. dr hab. Czesław Zając, rector of UEW.

- We want to have more space for pedestrians and cyclists in Wrocław and for delivery vehicles not to block the Old Town. Opening the hub is an important step towards this goal. Now, together with employees of the University of Economics and the University of Technology, we will monitor the operation of the point and consider further locations - says Monika Kozłowska-Święconek, director of the Department of Urban Mobility at the Wrocław City Office.

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