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How Pop Mart Won Young Customers in a Fragmented Attention Economy

How Pop Mart Won Young Customers in a Fragmented Attention Economy

HBR Staff/Unsplash

In the Internet era, content is not only abundant but increasingly fragmented. Customers’ attention is also becoming fragmented due to the short videos and other media they consume every day. As that happens, the traditional logic of consumer product innovation and marketing with sophisticated, big-budget development is becoming less efficient.

Harvardbusiness

Harvardbusiness

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