Etiquette expert reveals: The perfect response when someone is rude to you

In this video, we show you how you can stop someone from being rude to you with just three words.

Taking a deep breath is often the first reaction when you're in an uncomfortable conversation. However, there are three words that can help you if someone becomes unfriendly.

Finding the right words isn't always easy. How do I react in an unpleasant situation or during an argument? People often take out their frustration on you, even though you can't do anything about the situation. An etiquette expert knows how best to respond in such a situation.

Psychology: This question can slow someone down

Sara Jane Ho, a graduate of Harvard Business School, reveals that it often only takes three simple words to end or calm a heated conversation. Find out what they are in our video.

Source used: cnbc.com

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