How to join Capital Salud EPS-S Bogotá?

Capital Health EPS It is the district entity that provides subsidized and contributory healthcare services , enrolling families in Bogotá and the department of Meta. It has strategic locations to offer quality care, including procedures, surgeries, and hospital services . Here 's how to enroll in this service step by step.

To join Capital Salud EPS under the subsidized plan, you must follow these key steps:

1. Download and complete the Single Membership Form legibly, without corrections, and signed. This form is the primary document for initiating your membership.

2. Gather supporting documents, including:

▪️Legible copy of the identification document (citizenship card, civil registry, live birth certificate, passport for children under 7 years old, special residence permit for migrants, among others as applicable). ▪️Additional documents such as hospitalization certification, if applicable, or parental authority or custody documents in the case of minors not affiliated with their parents.

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3. Send the form and scanned documents to the following email address: [email protected], or deliver them to Capital Salud customer service points in Bogotá, Soacha, or Meta.

4. Wait for an email notification with the next steps to complete the process and access health services.

For those who wish to transfer from another EPS to the subsidized Capital Salud regime , they must have been affiliated for at least 12 months with the previous EPS, unless they change municipalities or cities within the Capital Salud operating area (Bogotá, Soacha, Meta), in which case the transfer can be immediate.

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How to update membership information?

To update your membership information with Capital Salud EPS in Bogotá, you have two options, depending on the type of information you need to modify:

1. For general information such as home address, phone or cell phone number, neighborhood, town, email address, or IP address, simply call 6017427257, where an advisor will make the changes directly in the system.

2. For changes to sensitive information such as document type and number, last names, first names, or additions, you must go in person to any of the User Service Points (PAU) with a photocopy of the updated document to report the change. Additionally, on the Capital Salud website you can perform other online procedures, such as checking your membership status, printing certifications and ID cards, checking pending medications, and viewing the network of service providers.