Review: Grammarly Pro Supports Concise Communication
Collaboration tools are used daily to keep teams within health systems connected. Patient care especially requires a significant level of coordination to operate efficiently, safely and reliably. For the departments working behind the scenes such as IT, customer support, marketing, sales and HR, collaboration tools can be especially useful.
Healthcare organizations are also continuously refining their customer experience strategies. One solution that can handle it all is Grammarly Pro.
Traditionally used in education and business spaces, Grammarly Pro has uses in healthcare, especially as clear, accurate and privacy-conscious communication is at the core of patient care and brand trust.
For healthcare leaders wanting to improve team communication, Grammarly Pro offers robust features that help teams stay on brand and communicate concisely within and outside an organization.
Grammarly is HIPAA-compliant, provided that it’s integrated with other compliant content tools for text that contains protected health information. Entities must obtain the Enterprise plan to enter into a Business Associate Agreement.
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Healthcare organizations can harness Grammarly Pro’s potent capabilities to accelerate writing tasks, increase productivity and support collaboration.
As many teams work remotely, maintaining brand voice and commanding the right tone across channels can be challenging. Grammarly’s writing assistant helps team members set a collective tone and style across administrative departments. It integrates easily with Microsoft or Google accounts, including desktop, mobile apps, browsers and websites.
The Snippets feature helps teams write quicker and stay consistent by using shared templates for frequently used language. These can be drafted and shared to assist in regularly used messaging that maintains brand-approved standards.
One of Grammarly’s shining features is its ease of use. With a single click, users can adjust tone and rewrite sentences for clarity and professionalism. It highlights changes in text with suggested corrections for punctuation, spelling or grammar, and includes an explanation for each change. This makes it easy for team members to know why a word or punctuation is incorrect. The Brand Tone feature provides more advanced and personalized suggestions.
Users can upload their brand style guide to bring a deeper level of customization to the tool. It can also translate jargon and technical language into user-friendly content. The Knowledge Share feature keeps everyone in the loop on internal project names and acronyms, which users can customize. Callouts can define terms or link to corresponding documents.
At the clinician level, patient instructions and education materials should be clear, error-free and written with the lowest level of complexity to maximize patient comprehension. By ensuring content has a high degree of readability, clinicians and other members of the healthcare team can make sure they’re prioritizing patient experience using Grammarly Pro’s brand tones and style guides to keep language friendly, professional and clear.
Healthcare organizations that want to transform their communication and collaboration strategies should explore how artificial intelligence-driven writing tools such as Grammarly Pro can achieve their goals. Grammarly isn’t just for fixing errors and adjusting wording. It can helps ensure health systems are communicating effectively, clearly and professionally without sacrificing security.
SPECIFICATIONSPRODUCT TYPE: Writing assistant software toolSUPPORTED DEVICES: Android, iOS, MacOS, Windows 10 and 11 devicesBROWSER EXTENSION: Google Chrome, Safari, Firefox and Microsoft EdgeCOMPLIANCE CERTIFICATIONS: GDPR, CCPA, HIPAA, PCI DSS, DPF, FERPA
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